Missoula County offices to start reopening to the public June 1; here’s what you need to know

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Missoula County offices will begin to reopen to the public on Monday, June 1, with precautions in place to prevent the spread of COVID-19.

Precautions will look different in various buildings depending on the volume of foot traffic and interaction with the public. In general, facilities will have floor markings to indicate 6-foot spacing, plexiglass or other barriers between staff and the public, and hand sanitizer and disinfecting wipes available for use. Staff and members of the public will be strongly encouraged or, in some offices, required to wear cloth face coverings in situations where social distancing is difficult.

Buildings also will have self-check stations set up for employees designed to review potential symptoms of COVID-19 and reminders to not report to work if they have symptoms. To facilitate this, employees will use designated entrances and exits that are separate from those the public use.

Reopening information for public-facing Missoula County departments is listed below. Guidelines and protocols are subject to change as the COVID-19 situation continues to evolve.

Clerk and Treasurer’s Office, Missoula County Courthouse First Floor, 200 W. Broadway

  • The office will open to the public Monday, June 1, with limited staff.
  • In-person services will be by appointment only. This includes motor vehicle registration, renewals and transfers, property tax payments or changes, and requests for birth certificates and other records.
  • Residents can call 406-258-4847 to make an appointment. Customers are encouraged to complete services online at missoulaclerk.us whenever possible.
  • The office encourages no more than one person to attend an appointment but will make accommodations for parties of two, such as a buyer and seller.
  • A maximum of four customers will be allowed in the office at one time: two at the open appointment windows and two in the waiting area.
  • Customers will be required to wear a cloth face covering to enter the office.
  • Hand sanitizer will be available for customers, and staff will wipe down pens and other items between customers.

Clerk of Court’s Office, Courthouse Second Floor

  • The office will open to the public Monday, June 1, from 8 a.m. to 5 p.m., with limited staff.
  • In-person services will be by appointment-only by calling 406-258-4780.
  • The office requests no more than one person to attend an appointment but will make accommodations for marriage license applicants to appear together.
  • A maximum of three people will be allowed in the customer service area at a time.
  • Those with appointments should wait in their vehicle until called to limit congestion and must maintain physical distancing of 6 feet in the customer service area. Tape markings on the floor will indicate 6-foot distancing.
  • A cloth face covering is strongly encouraged for all customers. Disposable masks available upon request.
  • Hand sanitizer will be available for customers, and staff will wipe down pens, counters and other items between customers.
  • Only one person will be allowed in the public search area at a time. Customers should call 406-258-4780 to request admittance.
  • Marriage applicants may continue to apply for marriage licenses online, without an in-person visit.
  • Self-represented litigants are encouraged to continue to submit paperwork by email, fax, mail or drop box. The regular fee for email/fax will be waived.
  • Attorneys in cases not yet available for e-filing are encouraged to continue to submit pleadings by email, fax, mail or drop box. The regular fee for email/fax will be waived.
  • Email: clerkofcourt@missoulacounty.us
  • Fax: 406-258-4899

Commissioners’ Office, 199 W. Pine St.

  • Commissioners will continue to hold their public meetings virtually via Teams through June.
  • The public can check the commissioners’ schedule for information ahead of each upcoming public meeting.
  • Staff check email, mail and voicemail each day.

Community and Planning Services, 127 E. Main St.

  • Staff will begin transitioning to work at the office on June 1, though the office will remain closed to the public through that week and no in-person services will be offered.
  • Starting June 29, the office will open to the public from 10 a.m. to 2 p.m. Monday through Friday.
  • Members of the public are strongly encouraged to wear masks when visiting the office, and disposable masks are available if needed.
  • Guests will need to use the self-check station and sign in (including date and contact info) to assist with contact tracing, if necessary.
  • The info desk will be staffed from 10 a.m. to 2 p.m. daily to field questions from the public about zoning, permits, land use, projects or plans and can be reached by phone at 406-258-4642 or email at zoner@missoulacounty.us.
  • The department encourages the continued submission of documents and forms electronically when possible.

County Attorney’s Office, Courthouse Fourth Floor

  • The office will open to the public on June 1, with the majority of employees working in the building.
  • Hours will be 8 a.m. to 5 p.m. Monday through Friday. Staff may work staggered schedules to adhere to social distancing guidelines.
  • Social distancing and other measures will be in place, and the office will modify its lobby and conference rooms to accommodate 6-foot distancing.
  • Staff and visitors are strongly encouraged to wear cloth face coverings. The office will have disposable face masks for those who need them.

Crime Victim Advocate Program, 317 Woody St.

  • The office will open to the public Monday, June 8, with limited staff.
  • Telephone-based services are strongly encouraged.
  • In-person services will be by appointment, except in cases of an emergency. This includes applications for orders of protection and other advocacy services.
  • People can call 406-258-3830 to make an appointment.
  • The office encourages no more than one person to attend an appointment but will make accommodations for parties of two.
  • A maximum of two clients will be allowed in the office at one time.
  • Clients will be required to wear a face covering to enter the office. We will provide you with a paper mask if you do not have your own.
  • Plan to maintain a 6′ distance from staff when visiting the office and/or when attending court with an advocate.
  • Hand sanitizer will be available for clients, and staff will wipe down pens and other items between customers.
  • For general information, visit www.missoulacounty/cva

District Court, Courthouse Second and Third Floors

  • District Court, which is a function of the state, will begin conducting in-person hearings throughout June. Those with questions should contact their attorney or the courts for additional information.

Elections Center, 140 N. Russell St.

  • The Elections Center is open from 8 a.m. to 5 p.m. and providing voter services with social distancing and sanitation measures in place. Voters should expect longer wait times for voter registration, ballot replacement and other services.
  • The Elections Office must receive ballots by 8 p.m. Election Day; postmarks are not sufficient. Elections staff encourages voters who have not yet mailed their ballots to drop them at the Elections Office through June 1 or at a drive-thru ballot drop-off on Election Day.
  • On Election Day, voter registration and other services will be in the large green building on the east side of the lot, with voter parking and drop-off at the same end of the lot. The west end of the lot, closest to Russell Street, is exit-only and right-turn-only on to Wyoming Street.
  • All voters in line at 8 p.m. on Election Day will be served.
  • Drive-by ballot drop-off will be available at five locations across the county from 7 a.m. to 8 p.m. on Election Day:
    • Missoula County Fairgrounds
    • Lolo Elementary School
    • Bonner School
    • Seeley Lake Elementary
    • Frenchtown Fire Station

Historical Museum at Fort Missoula, 3400 Captain Rawn Way

  • Museum will open to the public on June 1 with the reduced summer hours of 10 a.m. to 4 p.m. Monday through Saturday, with the 10 a.m. to noon reserved for vulnerable populations. The museum will also be open from noon to 4 p.m. Sunday.
  • Only 10 visitors will be allowed inside the museum at any given time.
  • Signs and floor markings will indicate 6-foot distancing where necessary, and a plexiglass barrier will be installed at the front desk.
  • Visitors will follow a one-way traffic pattern while viewing exhibits.
  • Museum will close an hour earlier than normal for cleaning and sanitizing.
  • Visitors are strongly encouraged to wear cloth face coverings, and staff and volunteers will wear them when in public areas of the museum.
  • The museum will provide a sign-in sheet for visitors to assist with contract tracing, if necessary.
  • Starting Monday, June 15, small groups of 25 people or fewer will be allowed for programs outside on the grounds with proper social distancing. The number of visitors inside the museum will continue to be limited to 10. Social distancing is strongly encouraged.
  • HMFM will start accepting book and artifact donations by appointment only on June 15.
  • Volunteers can resume activities on Wednesday, July 13.
  • Groups of up to 50 can gather on the grounds with social distancing starting July 13.
  • The museum plans to resume all normal activities when the state enters Phase Three.

Justice Court, Courthouse, First Floor

  • All court hearings other than trials, order of protection hearings, and landlord/tenant possession hearings will be held by conference call or video. Parties should not appear in court unless a judge or clerk instructs them to.
  • Anyone who receives a ticket should contact the clerk of court at 406-258-3470 to schedule an initial appearance.
  • Anyone physically appearing in a courtroom must use cloth face coverings. The court will provide disposable masks for those unable to provide their own.
  • The court will not begin conducting criminal jury trials again until July, at the earliest. Civil jury trials will not resume until September, at the earliest.
  • The court is officiating weddings again under limited circumstances.
  • Upon request, initial appearances, trials and other proceedings will be available to the public via Zoom.

Public Works, 6089 Training Drive

  • The main office in Missoula will be open from 7 a.m. to 3 p.m. weekdays starting Monday, June 1.
  • No more than two customers at a time will be allowed in the lobby. The department asks that when visitors see more than one customer inside that they wait in their vehicles until a customer leaves.
  • Signage will be in place to help customers adhere to social distancing while inside. Public Works recommends that customers wear masks, and a limited number of disposable masks will be available upon entry.
  • The Seeley Lake satellite office also will open to the public June 1, but by appointment only. Please call 406-396-8148 to make an appointment.
  • Public Works inspectors will resume all inspections, including interior inspections, starting June 1. The department encourages on-site customers and contractors to wear appropriate PPE during the inspection and follow social distancing guidelines.

Skip the line at Missoula County DMV with online options

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It’s the rare person who actually looks forward to standing in line at the DMV to get their license plates renewed or secure a title for their new car.

If you live in Missoula County, you now have options for skipping the line at the courthouse all together when you need these services.

Launched earlier this month, the Clerk and Treasurer’s Office now offers “title by email.” If you purchased your vehicle from a dealership or financed it through a bank, you can head to http://missoula.co/titlebyemail to complete the process via email and text.

Missoula County is the first in the state to offer online titling services.

You can also renew your registration online, a service that’s been available for several years. As long as none of the following criteria apply, you can complete your renewal online, and the Missoula County Motor Vehicle Division will mail you your new tags.

  • Your name or address changed, you moved to a different county, or you no longer live in Montana.
  • You now qualify for an exemption (e.g., military, tribal) that is not reflected on your registration renewal notice. You will be required to show proof of eligibility to receive the benefit of the exemption.
  • You want to change your registration period, request a new license plate or adjust your vehicle’s GVW.
  • Your deadline to renew has passed, as the state requires in-person registration at that point.

DMV virtual queueIf any of these conditions apply and you do need to head to the physical courthouse, be sure to take advantage of Missoula County’s Virtual Queue at getintheline.us. You can sign up when you get to the courthouse, or online before you even leave your house. After you sign up, you’ll receive a text message that will let you know when there are only a few people ahead of you, allowing you to leave and come back to the courthouse when your wait will be much shorter.

Also keep in mind that Missoula County does not issue driver’s licenses! The State of Montana does that. In Missoula, you can head to the Driver Services Bureau, 2681 Palmer St., No. 1707, to renew or replace your license.

The Missoula County Motor Vehicle Division is open from 8 a.m. to 5 p.m. Monday through Friday. (Please note though that all Missoula County offices will be closed Monday, Jan. 20, in honor of Martin Luther King Jr. Day.)

You can find more information about the Missoula County Motor Vehicle Division online.