Accessing Missoula County services amid COVID-19 concerns

COVID questions

UPDATE, Tuesday, April 7:

  • Justice Court is taking steps to reduce unnecessary public contact. Please review the Justice of the Peace Standing Order for details regarding court operations. Please call the court at 406-258-3470 or email jpinfo@missoulacounty.us for more information.
    • Court appearances: Do not come to court. Justice Court is currently not holding in-person appearances. All court hearings are by telephone or video.
    • Pleadings (documents to be filed with the court) may be placed in the dropbox outside the courthouse, electronically filed or mailed to the court.
    • If you do not contest the charge, most tickets can be paid by calling 406-258-3470 or online at http://citepayusa.com without seeing a judge.
    • People who received a citation to appear should call or email. You may either make an appointment to appear by phone or continue your case to a later date.

UPDATE, Tuesday, March 31:

  • Commissioners and county staff are making changes to public meetings to encourage physical distancing. All public, administrative and department meetings will be held via Microsoft Teams meetings through April. The administrative and public meetings will be recorded. Members of the public and media can call in via a Microsoft Teams meeting link or a conference phone line listed on the top of each meeting agenda.
  • A Microsoft Teams meeting link and dial in information will be listed at the top of each meeting agenda.
  • Once called in, participants should mute their phones or computers unless speaking to eliminate background noise.
  • This information and the administrative and public meeting schedule are online at missoula.co/bccmeetings. MCAT will not stream the Thursday public meetings live, but the video will be uploaded to their Channel 190 after the meetings. Administrative and public meeting videos will also be uploaded to missoula.co/bccmeetings and to Missoula County’s YouTube channel.

UPDATE, Friday, March 27: 

In light of Montana Gov. Steve Bullock’s stay at home directive effective 12:01 a.m. Saturday, March 28, through Friday, April 10, and in collaboration with Missoula County elected officials and department heads, changes to Missoula County’s delivery of services are outlined below.

  • County public buildings will be closed to the public through the duration of the order, effective Monday, March 30. Those buildings include the courthouse, administration building, Relationship Violence Services, the health departmentCommunity and Planning Services and Public Works.
  • Buildings that were already closed to the public will remain so, including the librarysuperintendent of schoolshistorical museumrecords center and the fairgrounds.
  • County staff considered essential will alternate work schedules and continue working remotely as much as possible to minimize contact and adhere to physical distancing directives. Essential county staff who will continue to report to work in person include incident response, law enforcement, 9-1-1 dispatchers, court staff, public health, public works, technology, financial services, commissioners and commissioners’ support, and communications. Other staff will still be available to answer questions and serve the public remotely via telephone and email and will conduct business using online resources and the U.S. Postal Service as much as possible throughout the closure.
  • Check Missoula County department webpages for more information specific to their operations and changes to services. You can also call Missoula County at 721-5700 to connect with any department and learn more about adjustments to their operations.
  • Missoula County continues to contract with vendors to provide services for public activities such as elections, utility maintenance and construction and encourages them to follow all CDC and local guidelines to ensure physical distancing.

ORIGINAL POST, Sunday, March 15: 

With confirmed cases of COVID-19 in our community, Missoula County is encouraging the public to practice social distancing, i.e. limiting exposure to large groups in confined spaces. Many county departments have closed their facilities to the public or have altered service delivery in other ways to help stop the spread of the disease.

Below is a rundown of current service changes and how to access them online or by phone. It will be updated regularly. Thank you for your patience during this time and for taking steps to help curb the spread of the illness in our community.

Clerk and Recorder/Treasurer

The Clerk and Recorder/Treasurer is currently providing all services by phone at 406-258-4752 or online:

Title a vehicle purchased from a dealer: http://missoula.co/titlebyemail
Renew vehicle registration: http://missoula.co/registrationrenewal
Pay property taxes: http://missoula.co/paytaxes
Request vital records: http://missoula.co/vitalrecords
Record documents: http://missoula.co/erecording
Search documents: http://missoula.co/searchpublicrecords

Clerk of Court

Clerk of District Court staff will assist customers by phone at 406-258-4780 or email at  clerkofcourt@missoulacounty.us. Customers who are better served in our office will be required to follow posted guidelines.

Pro se litigants: email paperwork to clerkofcourt@missoulacounty.us (fee waived)
Apply for a marriage license: http://missoula.co/marriagelicense

Community and Planning Services

Offices closed to the public until further notice.

Planning, zoning and permit inquiries: 406-258-4642, zoner@missoulacounty.us
Other questions: 406-258-4657, caps@missoulacounty.us

County Attorney’s Office

Use customer service window and maintain 6-foot distance from other customers.

Crime Victim Advocate Program

CVA is limiting in-person services to 8:30 a.m. to 12:30 p.m. Monday through Friday. Services will be provided at the front window, one person at a time. If someone is currently being helped, please wait outside. Please call or email for assistance if you can. Advocates are available over the phone and email all day. 

Phone: 406-258-3830
Email: cva@missoulacounty.us
Website: https://www.missoulacounty.us/cva

Anyone in an emergency situation should call 9-1-1. Additionally, the YWCA of Missoula has a 24/7 Crisis Line: 406-542-1944.

District Court

District Court* judges have issued distributed an administrative order regarding court functions.

*District Court is a function of state government

Elections Office

The Elections Office is open to public but requests that voters use the drop box outside to return voter registration forms, absentee ballot applications and other documents, excluding ballots. The office requests that no more than two people are inside the office at a time. The office is encouraging all voters to register to vote by mail. The office will mail fliers to all polling place voters with an absentee ballot application that they can return by mail, postage paid.

Access forms online: www.missoulavotes.com 

Environmental Health

Information Desk is temporarily closed, but staff can answer questions by phone or email.

Call: 406-258-4755
Email: envhealth@missoulacounty.us

Those showing no symptoms of illness (especially coughing, fever or shortness of breath) can still come into the office to drop off or pick up water bottles, to drop off applications, etc. Front desk staff will maintain the social distancing practice of 6 feet separation between themselves and the customer.

Sanitarians will still do site evaluations, groundwater monitoring, complaint investigations, sanitation application reviews, site visits, building and zoning permit signoffs and will issue and inspect well and septic permits.  On-site inspectors will maintain the 6-foot social distancing separation.

GIS Department

Access services online:

Property Information System: http://missoula.co/propertyinfo
Address assignment: http://missoula.co/addressing
Road naming: http://missoula.co/roadnaming
Online map viewers: http://missoula.co/onlinemaps
GIS data downloads: http://missoula.co/datadownloads
Download maps: http://missoula.co/downloadmaps
Land records research: https://gis.missoulacounty.us/Research

Historical Museum at Fort Missoula

Closed until at least Monday, March 30. All events through May 3 postponed.

Justice Court

Residents should not come to the courthouse. Call the court at 406-258-3470 or email jpinfo@missoulacounty.us to address all issues.

Missoula Fairgrounds

All public gathering and events on the Fairgrounds, including at the ice rinks and election judge training, are canceled or postponed until after Monday, March 30. The Fairgrounds office also will be closed until March 30, with staff working remotely. Email fairgrounds@missoulacounty.us.

Missoula Public Library

Closed until further notice. Starting Thursday, March 19, lending services will end until further notice. Items cannot be returned during closure. The library will extend hold periods and waive overdue fines.

Updates and access to the digital collection: https://www.missoulapubliclibrary.org/

Partnership Health Center

Changes to the downtown clinic (Creamery Building):

  • If you have a cough, fever, or shortness of breath, we ask that you call our main line, 406-258-4789, before visiting one of our facilities.
  • All patients and visitors will be asked several questions related to COVID-19 symptoms prior to entering facilities. We ask that you please arrive at least 10 minutes early to your appointment.
  • In an effort to decrease exposure to illness, all PHC group meetings are being postponed.  If you participate in a PHC meeting or group, we will reach out to you directly with more specific information.
  • Our Patient-Family Advisory Council gathers have been postponed until further notice.
  • Our Clothing Closet will be closed until further notice.
  • Missoula Aging services appointments at Partnership Health Center are now canceled, with opportunities for phone calls as needed. Please call 406-258-4519 with any questions or concerns.
  • If you currently participate in behavioral health services, please note that all visits have moved to phone check-ins until further notice.
  • Dental services at our main facility (Creamery Building) will continue as normal until further notice. If you have a cough, fever, or shortness of breath, please call 406-258-4185 to reschedule.
  • Pharmacy services will continue as normal until further notice.

Changes at satellite clinics:

  • Western Montana Mental Health Center PHC Satellite Clinic: Closed until further notice.
  • Poverello Center Satellite Clinic: Will have limited staff and will is coordinating closely with our Creamery clinic.
  • Superior: Dental services postponed until further notice.  Behavioral health visits will be postponed or conducted remotely.  PHC will contact patients to discuss rescheduling or remote visit options.
  • Seeley Swan Medical Center: Will continue operating as normal. If you have a cough, fever or shortness of breath, please call 406-677-2277 before visiting. All patients and visitors will be asked several questions related to COVID-19 symptoms prior to entering facilities. We ask that you please arrive at least 10 minutes early to your appointment.
  • Lowell School Satellite Clinic: Closed until further notice.

 

Public Works

The Public Works facilities in Missoula and Seeley Lake will be closed to the public until further notice. Customers can access an exterior drop box outside of the Missoula office for building permit submittals and issuances.

The Building Division will only perform exterior or non-occupied structure inspections at this time. Emergency interior inspections will be reviewed on a case-by-case basis.

Apply for a construction-related permit online: www.missoulacounty.build

Sheriff’s Office

The Sheriff’s Office has discontinued all nonessential/non-emergent Sheriff’s Office business. These programs include:

  • Concealed weapons permits
  • Citizen Observer Program
  • Catering permits
  • Fingerprinting
  • All other office-related duties, determined on a case-by-case basis

The office reception desk will be staffed during regular business hours. Call 406-258-4810.

Weed District and Extension

The Weed District and Extension office is closed to the public until further notice. Residents can access information and services via email, phone and the website.

4-H: 406-258-4201
Family Consumer Science: 406-258-4206
Plant Clinic: 406-258-4213
General Weed District Questions: 406-258-4217
Weed District Grants: 406-258-4219
Re-vegetation Permits: 406-258-4218

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